Retail · A national high-street retailer
Keyholding & response for a high street retailer
Replacing three regional keyholding suppliers with a single, SLA-backed national service.
The challenge
Inconsistent response times across 80 stores and no single point of accountability.
Our solution
Took on all keys into our secure store, set per-region SLAs and integrated dispatch directly with the retailer's existing alarm signalling.
The outcome
Average attendance time reduced from 47 to 22 minutes, with monthly board-level reporting.
Services delivered
Ready when you are